Privacy Policy

Thank you for visiting our website, which is powered by Shopify. As a Hong Kong-based company, we are committed to protecting your privacy and personal information. This privacy policy outlines how we collect, use, and protect the information you provide to us.

Information We Collect

When you visit our website, we may collect the following information:

  • Personal information, such as your name, email address, phone number, and shipping address
  • Payment information, such as your credit card number or PayPal account
  • Order history and transaction details
  • Information related to your use of our website, such as your IP address, browser type, and device type

How We Use Your Information

We may use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders, including order status updates and shipping notifications
  • To provide customer service and support
  • To improve and personalize your experience on our website
  • To analyze and understand how our website is being used and how we can improve it
  • To comply with legal and regulatory requirements

We may also use your information to send you promotional emails about our products, services, and promotions. You can opt out of these emails at any time by clicking the "unsubscribe" link at the bottom of the email.

How We Protect Your Information

We take the security of your information seriously and implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Sharing Your Information

We may share your information with third-party service providers who assist us with website operation, payment processing, shipping, and other services related to our business. We may also share your information to comply with legal and regulatory requirements or to protect our rights and property.

Your Rights and Choices

You have the right to access, update, and delete your personal information at any time by contacting us. You also have the right to object to our use of your personal information for marketing purposes.

Cookies and Tracking

Our website uses cookies and other tracking technologies to personalize and improve your experience on our website. Cookies are small files that are stored on your device and enable us to recognize your browser and remember your preferences. You can control your cookie settings in your browser preferences.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. We encourage you to review this policy periodically for the latest information.

Contact Us

If you have any questions or concerns about our privacy policy or the information we collect, please contact us at support@ikkoaudio.com.

Last Updated: March, 2023

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